CRM Tech-Support Automation Software

I'm looking for a CRM and automation software for a very small business (3-5 employees). I'm primarily looking for a program that has: The ability to add a lot of contacts with custom fields....

I thought it might be “CRM & Analytics Manager”, but others have suggested “Product Manager” instead. Any thoughts? Edit - I am not interested in hiring anyone off Reddit

I think I have just the platform you are looking for. I am a reseller for GoHighlevel, and I've just finished getting my 5th small business up and running. You don't have to buy through me, cause I'm just here to help, but definitely check it out. unlimited everything and meets the criteria you listed. Good luck out there!

Marketing Automation Manager

Marketing automation software helps with automating marketing tasks like social media posting, lead scoring, and analytics. It helps marketers to get leads, engage with potential customers, and measure campaign effectiveness. CRM software helps businesses manage relationships with customers.

That's MOPS, baby! Marketing ops; know em and love em.

In today's fast-paced business world, staying ahead of the competition requires more than just hard work. It demands smart work, and that’s where CRM software comes in. With powerful tools for marketing automation, sales automation, and service automation, CRM software can transform the way you do business.

In the quick moving universe of business, remaining in front of the opposition requires shrewd techniques and effective apparatuses. One such apparatus that has reformed the manner in which organizations deal with their Sales processes is CRM Sales Tracking Software.

In the rapidly evolving business environment of Gurgaon, having an efficient Customer Relationship Management (CRM) system is crucial for businesses of all sizes. A robust CRM system not only helps in managing customer interactions but also plays a significant role in enhancing customer satisfaction and driving business growth.

Small 30+ person company have four tech support people and a supervisor maintaining ~1000 large customers for a complex Cloud or VM server product. We currently use a locally hosted Sugar CRM for tech support cases. It is not integrated with our email, it is not ticket based, as we just treat those as cases.

If IT hours are being invested on specific client issues, or if clients themselves are putting in these support requests, billed or not, I'd make the argument that ticketing integrated into your crm is pretty vital to give visibility on those issues to the rest of the team tasked with keeping those customers happy and paying.

Hey, I occasionally provide remote support services on a freelance basis for employees of various companies. Since this is not my full-time job, I would like to find a solution with the most affordable license. It should be an application for remote access from Windows to Mac, Windows, and possibly Linux.

Try out RustDesk. FOSS TeamViewer alternative written in rust. Cross plat even mobile. Someone else suggested Mesh Central. That's good too.

Hello, I am trying to edit my tech support job. So I should probably put what some of my tasks are. * Repy to emails that need it with troubleshooting steps based on a KB. * Assign to an email to myself (Its a category in outlook), update the corresponding ticket in a proprietary ticket system that is web based.

Look into the smtp library and string/regex parsing depending on the format of your emails. The POR might have fields you can automatically fill, depending on the system used to input these.

Today I went to the endodontist to get a root canal. As he was about to give me a numbing shot, he found out that the "internet was down". He said "I can't do anything until the internet is back up". So I am patiently waiting around for them to resolve the issue..

This is a wonderful example of appropriate payment for services rendered. Good for you man!

Hey! I have created a CRM/automation software specifically designed for the real estate niche, and I'm looking to start marketing and pushing it out into the market. I believe this software has significant potential, and I need someone to help me scale it effectively.

I work in an increasingly competitive environment selling a SaaS product. Our sales team have been equipped with the usual Sales Navigator/zoom info combo but that’s it. No gong and no outreach support like salesloft/outreach. The worst thing is the CRM doesn’t do automated outreach.

Learned to do the following hope it helps: 1. Use what you have to the most extreme. This means maximising the use. Ensure you stretch the current tools as far as possible. Any numbers you generate will then be maximised to the tools you have. 2. Let management know that this is all that can be squeezed from the current tools.

Got my undergrad in public health and now working in sales for a software company. Wanting to transition into any kind of tech support role: help desk/ customer support, software support, tech support. Can’t seem get an interview even after hiring someone to change my resume. Any advice on how I can get into a internship/ entry level role

Maybe try sales engineer and use your software knowledge.

I'm looking for a CRM and automation software for a very small business (3-5 employees). I'm primarily looking for a program that has: * The ability to add a lot of contacts with custom fields. * A comprehensive email and sms automation system that can communicate with and modify fields in the contact database * Ideally a calendar that can also communicate with the contacts and initiate email/sms communications

In the contemporary scene, CRM software goes past fundamental contact the executives. Current arrangements offer elements, for example, continuous information Tracking, far reaching client cooperation examination, and consistent incorporation with other business instruments

Just DMd you.